There’s a quiet shift happening in how startups are scaling.

Not that long ago, growth was measured in bums on seats. Founders wore headcount like a badge of honour. Growth meant more people, more desks, more Slack channels.

But the smartest operators today are taking a different path.

They’re asking: “How do I stay lean, scale fast, and keep the main thing the main thing?”

And more often than not, they’re not building more—they’re partnering better.

What Muval figured out

Muval’s a great example. They’re one of Australia’s fastest-growing moving tech platforms—strong team, big vision, and scaling fast.

Like many high-growth startups, their local sales team was stretched. Plenty of demand, but capacity issues were creeping in.

They brought in an offshore team to augment—not replace—their sales crew. It let them cover more ground, respond quicker, and keep their local reps focused on high-value deals.

It worked. Productivity lifted. Stress dropped.

But what stuck with me was this: They said they wished they’d done it earlier.

And that’s something we hear a lot. The longer you wait to add operational flexibility, the harder it is to unwind internal habits and structures later.

You can access global experience—immediately

One thing we see founders underestimate: just how good the talent is offshore.

We’ve got people on our teams who’ve helped build and support operations at Uber, American Express, Google—seriously high-level experience that’s now available to startups, founders, and lean internal teams.

You don’t need a full-time Sydney, London or New York salary to tap into that level of capability.

Build flexibility in early

Adding offshore capability early doesn’t just help you scale—it helps you avoid bloat.

It’s easier to scale back from flexibility than to retrofit it into something rigid.

You don’t need to offshore everything. But having a lean, blended team—local + offshore—gives you more bandwidth, better economics, and fewer bottlenecks.

And done right, it doesn’t feel like outsourcing. It just feels like you’ve got more good people on your side.

Final thought

Startups move fast—until internal drag slows them down.

The right support lets you keep the main team focused, and the engine humming.

Muval learned that mid-flight. If you’re just getting off the ground—build smarter from day one.

The best people might not be in your building. But they can be on your team.

By Outposter

award

Corporate image measures how employees view the organisation and its reputation in the larger community.

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Corporate Image

Hospitality measure the extent to which employees feel the work environment is friendly and welcoming and they can have fun and enjoy each other’s company.

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Hospitality

Leadership Behaviour measures people’s experience with leader’s behaviour and  how it reasonates with the company strategy and values.A positive experience of these behaviors for employees on all levels of the organization is a key differentiator among the best workplaces and enables companies to execute their strategy consistently.

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Leadership Behaviour

Camaraderie measures employees’ sense of enjoyment in the workplace by assessing the level of intimacy they experience, the freedom they feel to express themselves, the sense of hospitality in the workplace environment, and the extent to which people feel they are members of a community.

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Camaraderie

Engagement measure the degree to which people are tuned into their work, give more of themselves and their talents than is required, and act as owners of the business.

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Engagement

Taking everything into account, i would say this is a great place to work.

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Great Place To Work
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FAQ's

We work with clients across Australia, New Zealand, and the USA, with most clients reporting an average of 70% cost savings when outsourcing with us.

If you are thinking of a specific role, chances are that someone has already found a staff member in the Philippines to do it. With high-speed internet available in the Philippines, anything that can be done on a PC or a phone can be done overseas. Everything from animation to engineering.

Generally, if we have staff members available within our organisation, you can get started on the same day. If we don’t, it will usually take between 3 to 6 weeks after we have custom designed your process/campaign to find a qualified professional.

We take data security and privacy of our client information very seriously. In our 15 years of operating in the Philippines, we have never had any data breaches. Every staff member handling sensitive information is required to use Teramind, a security tracking software, which is included in your price. This reports back to management and our full-time data security team of any potential breaches of our policies, which are all based on the internationally recognised security system ISO27001.

Once you hand over the role description, our in-house recruitment team will search through our existing networks to find potential candidates. We then conduct three separate interviews with the candidate. First, with our recruitment team, second with our Australian management, and the final one with you. All recruitment is free of charge, as your billing doesn't start until the day they start.

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